solar panels installed on home surrounded by treesGoing solar in Texas is a great investment – saving on electricity bills and reducing your carbon footprint. But it’s important to be cautious and informed to avoid scams and make the best decision for your home.

The rising incidence of fraud and bankruptcies in solar is well documented. One-star ratings on Solar Reviews have increased more than 1,000% since 2018. The Consumer Financial Protection Bureau has even gone so far as to issue a consumer advisory about the pitfalls of solar loans and finance schemes.

Just last week, SunPower – one of the largest and oldest solar technology companies in the world – filed for bankruptcy. While the courts settle the claims on their systems, SunPower customers may be left holding the bag.  

All of these developments are not good for the solar industry – or the planet. When installations are mismanaged, products don’t work, and customers are dissatisfied, that’s a black eye on the entire industry.

Here are some key points to consider when you’re evaluating a solar company:

  1. Do Your Homework: Before choosing a solar installer, do thorough research. Avoid companies that use high-pressure sales tactics, often encountered in door-to-door sales or at home improvement stores. Instead, seek recommendations from neighbors or friends who have had positive experiences with solar installations​.
  2. Check Reviews and Certifications: Look for installers with good reviews on sites like Solar Reviews and ensure they are certified by reputable organizations such as the North American Board of Certified Energy Practitioners (NABCEP)​. Check Google reviews – particularly the most recent ones – to make sure the company is following through on installation as well as service. 
  3. Understand the Financials: Solar installations can be costly, so many people opt for financing. Be wary of hidden fees that can significantly increase the overall cost. It’s advisable to get multiple quotes and compare the costs of financing versus paying cash upfront or rolling a home solar purchase into a home equity line of credit​.
  4. Know Your Rights: Be aware of the common fraud tactics and know where to file complaints if you encounter issues. Complaints about deceptive practices in the solar industry are on the rise, so it’s crucial to be vigilant and know your rights for consumer protection.

By taking these steps, you can protect yourself from fraud and ensure you’re making a wise investment in your home’s energy future. For more details, check out the full article on NPR’s website, SEIA’s Consumer Guide to Solar, and as always, reach out to us at Longhorn for answers to all your questions about installing solar in Texas.